We firmly believe in and stand behind our products 100%, but we understand that it cannot work perfectly for everyone all of the time. We are more than happy to provide a complete refund within 14 days of your original purchase.
Before asking for a refund, please allow us to try and resolve any difficulties you are experiencing by opening a support ticket.
A few small points:
- We will process your refund as soon as we’re able to. In some cases we might ask you for the opportunity to resolve the issue for you.
- Refunds may only be issued within 14 days of the purchase date. After 14 days no refunds can be processed.
- We reserve the right to deny refund requests if we deem it necessary.
- We cannot cover any differences in exchange rates between the time you purchased and the time you are refunded.
- Refunds will not be covered for renewals – you will be notified one month in advance that a renewal is upcoming and you should decide before hand to cancel the subscription
If you require a refund and your request fulfills the requirements above, you may submit a Refund Request to firstname.lastname@example.org
3rd Party Refunds
Our plugins might use 3rd Party plugins such as WooCommerce or WooCommerce Bookings. We do not provide support or refunds on 3rd party plugins.
Please contact related 3rd party plugin for the refund or support issues.